FAQs

Parking and Transportation

How much is parking for registered hotel guests?

$19 per night for self-parking 
$29 per night for valet parking 
(Both allow 24-hour in-and-out access).

Are both valet and self-parking available?

Valet and self-parking are available to overnight guests. Valet parking is located in the motor lobby off of the Pearl Street entrance. Self-parking is available in the Amway Grand Parking Ramp. The Amway Grand Parking Ramp entrance is located on the corner of Pearl Street and Monroe Avenue with entrances on Campau and Pearl Streets.

Where is the motor lobby/main hotel entrance located?

If heading south on Monroe Avenue, make a right onto Pearl Street to locate valet and self-parking. If headed north on Monroe Avenue, make a left onto Pearl Street to locate valet and self-parking.

Is parking for oversized vehicles available?

Yes, oversized vehicle parking is available. Please proceed to the motor lobby for directions to our oversized lot.

Do you have a hotel shuttle?

No. Cabs are available; speak with a concierge or a valet for more information.

Can I earn air miles for my stay?

The hotel participates in the Preferred Hotels and Resorts Worldwide's United Airlines Mileage Plus and Alaska Airlines Mileage Plans.

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Services

What are the Plaza Fitness Center’s hours?

Our renovated and expanded Plaza Fitness Center is located on the Glass Tower side of the hotel, on the fourth floor. It features an indoor swimming pool, hot tubs, sauna, full-service locker rooms, full cardio workout facilities, tennis courts, a racquetball court, dumbbells and weights.

Fitness center hours:

Monday through Friday

6 a.m. – 10 p.m.

Saturday

7 a.m. – 10 p.m.

Sunday

7 a.m. – 9 p.m.

When is the Plaza Business Center open?

The Plaza Business Center is available 24 hours a day.

Where can I secure my valuables?

There are safety deposit boxes available at the front desk.

What special services do you offer?

Spa and Salon services are available. Also, flowers and gifts can be arranged prior to arrival through our concierge.

What rewards programs are available?

The Amway Grand Plaza Hotel is a member of the iPrefer Guest Benefit Program. iPrefer is free to sign up for and is accepted at over 500 hotels and resorts in over 65 countries. Members automatically receive benefits for every stay – even their first. For more information please visit the iPrefer Member Site.

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Hotel Policy

What is the hotel's supplier diversity policy?

The Amway Grand Plaza Hotel is committed to helping people live better lives in the communities in which we operate. We believe that the development of a community's resources and the founders’ fundamentals of freedom, family, hope and reward, benefit our company and the entire community. There is an emphasis on teamwork between the company, employees and suppliers. We underscore personal, company-wide and supplier achievements by encouraging and recognizing innovation, excellence and accomplishment. We support and encourage the participation of all of our departments in seeking out and taking the steps necessary to assure diverse suppliers a fair share in the economic opportunities available.

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