The health and safety of every guest, associate and our community are of great importance to us as we navigate this global health event. For information on the steps the hotel is taking to create a safer, clean and hospitable environment, please click here.


Amenities & Services Availability
Some hotel services may not be available or may be limited during your visit. The following services and amenities are available, but with reduced service: Breakfast, On-site Restaurant(s), Spa. The following services and amenities are currently not available: Tower Guest Rooms, Business Center, Concierge, Room Service, Valet Parking, Guest Laundry and Dry Cleaning Service. Our pool is currently closed for renovations, and our Fitness Center will be open to guests on February 15 with limited capacity by appointment only.

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We welcome your questions or suggestions. If you have a general question, inquiry or a comment about your stay that you'd like to share, please email us at, call 616.774.2000 or mail us at:

Amway Grand Plaza
Attn: Sales Department
187 Monroe Avenue NW
Grand Rapids, Michigan 49503

For all other questions, please contact the specific department:

For reservations, please call 616.774.2000 or book now.

To talk to an event specialist, please call 616-776-6400 or email.

To talk to Spa & Salon specialist, please call 616.776.6498 or email.

To talk to our wedding specialist, please call 616-776-6400 or email

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