Beginning November 20, 2023, we will be undergoing a Pantlind Lobby enhancement project. All outlets and areas will remain open while we beautify our iconic Pantlind Lobby.

Discover unique experiences, trendy hotspots, and the most happening events to make your stay in Grand Rapids truly unforgettable. You’re invited to sip, celebrate, dance, and dine — check out upcoming events at the Amway Grand Plaza and neighboring hotels at the Hotel Events Hub!

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Need the most direct route to a meeting? Want to know where to find the best shopping? Interested in what’s on tonight? Thinking about seeing some live music, a play or the 2013 and 2017 Calder Cup Champion Grand Rapids Griffins? Need a map of Beer City’s local breweries? Wondering where you can take the kids for some family fun?

Our Concierge staff can answer those questions and more, because they have their fingers on the pulse of what's happening in Grand Rapids and around West Michigan. Offering recommendations and information ensuring that you'll get the most out of your stay is their specialty.

To contact the concierge, call 616.774.2000 or email

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