Amenities & Services Availability

Some hotel services may not be available or may be limited during your visit. The following services and amenities are available, but with reduced service: Breakfast, On-site Restaurant(s), and Spa.

The following services and amenities are currently NOT available: Business Center, Concierge, Room Service, RoofTop Pickleball courts, and Steam Room.

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** Please note: Our Concierge services are temporarily unavailable.

Need the most direct route to a meeting? Want to know where to find the best shopping? Interested in what’s on tonight? Thinking about seeing some live music, a play or the 2013 and 2017 Calder Cup Champion Grand Rapids Griffins? Need a map of Beer City’s local breweries? Wondering where you can take the kids for some family fun?

Our Concierge staff can answer those questions and more, because they have their fingers on the pulse of what's happening in Grand Rapids and around West Michigan. Offering recommendations and information ensuring that you'll get the most out of your stay is their specialty.

To contact the concierge, call 616.774.2000 or email

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